At PARBADIYA INFOTECH Pvt Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our services or website.

1. Information We Collect

* Personal Identifiable Information: We may collect your name, phone number, email address, and physical address when you book a service or contact us.

* Technical Device Data: For repair purposes, we collect device specifications, model numbers, and temporary access passwords if required to perform software troubleshooting.

* Usage Data: We collect information on how you access and use our website, including IP addresses and browsing patterns.

2. How We Use Your Information

* Service Delivery: To provide computer, laptop, printer repairs, and CCTV installation services.

* Communication: To send you service updates, invoices, and responses to your inquiries.

* Improvements: To analyze website traffic and improve our customer service experience.

3. Data Security

* We implement industry-standard security measures to prevent unauthorized access, disclosure, or alteration of your personal data.

* Any personal data found on devices submitted for repair is handled with strict confidentiality.

4. Third-Party Sharing

* We do not sell or rent your personal information to third parties.

* We may share limited data with trusted partners only when necessary to complete a service (e.g., a delivery partner) or if required by law.

5. Your Rights

* You have the right to request access to the personal information we hold about you.

* You can ask us to correct or delete your personal data from our records at any time.

* You may opt-out of receiving promotional emails or marketing messages.

6. Changes to This Policy

* We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.

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