Privacy Policy

At Shiva Lighting, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

We may collect the following information:

• Name, contact number, email address
• Shipping and billing address
• Payment details (processed securely)
• Browsing behavior and preferences

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders
• Communicate order updates and promotional offers
• Improve our website and customer experience
• Ensure legal and security compliance

3. Sharing of Information

We do not sell or share your personal data with third parties, except:

• With logistics partners for delivery
• With payment gateways for transaction processing
• When required by law

4. Data Security

We use encryption and secure servers to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

6. Your Rights

You can request access, correction, or deletion of your personal data by contacting us at:

📧 Email: info@shivalighting.com

📞 Phone: +91 9099033411

7. Policy Updates

We may update this policy periodically. Changes will be posted here, and continued use of the site indicates your acceptance.

Terms and Conditions

Welcome to Shiva Lighting! By accessing our website or purchasing our products, you agree to comply with and be bound by the following terms and conditions:

Product Information

We strive to ensure all product details, prices, and images are accurate. However, minor variations may occur.

Pricing and Payment

All prices are listed in INR and are subject to change without notice. We accept various modes of payment including UPI, net banking, and credit/debit cards.

Shipping and Delivery

Orders are processed within 2–5 business days. Delivery times may vary based on location. Shipping charges may apply and will be displayed at checkout.

Returns and Refunds

Returns are accepted within 7 days of delivery for damaged or defective items. Refunds will be processed after quality checks. Custom-made items are non-returnable.

Warranty

Most products come with a limited manufacturer warranty. Warranty details are mentioned with each product listing.

Privacy

Your personal information is protected and will never be shared without consent. Please refer to our Privacy Policy for more.

Use of Website

You agree not to misuse this website. Unauthorized use, reproduction, or distribution of content is prohibited.

Changes to Terms

We reserve the right to update these terms at any time. Continued use of the site implies acceptance of the revised terms.